V-Line Return & Refund Policy

Return Policy:

  • You have 30 days to return your order from the date you received.
  • The product must be in brand new, sellable condition with the original packaging and instructions.
  • For all Non-Defective and Non-Damaged items, it is the responsibility of the buyer to send back the item.
  • Upon request, V-Line can provide a return label and deduct the cost of the label from the refund.
  • We process returns the same day we receive the item back, however please allow up to 2-3 business days for the return to be completed.

Refund Policy:

  • All payments will be refunded through the customer’s original form of purchase minus return shipping costs if a return label is provided for the return of new items.

Defective & Damaged Products Policy:

  • In the event you receive a defective, non-functional or damaged item, V-Line Industries will replace the item at absolutely no cost to the buyer and pay for the shipping of the new item to the buyer and the return of the defective, non-functional or damaged item back to us.
  • Buyer must return the defective, non-functional or damaged item unless instructed.
  • If an item turns out to be non-defective upon receipt, the cost of the return label will be deducted from the refund.

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