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Decked Warranty Policy

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About the Company:

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After two decades of grappling with homemade drawer systems, the founders of DECKED realized the need for a superior solution, sparking the creation of a product aimed at improving the everyday lives of working individuals.

Born out of a simple napkin sketch at a local diner, DECKED became a relentless endeavor that took almost three years of design and engineering before its birth in 2014. The company's core philosophy revolves around the belief that saving time during the day allows more room for what truly matters.

Manufactured with an obsessive dedication to good ergonomics and efficient organization in Defiance, Ohio, DECKED products are 100% made in the USA. Not only does the company take pride in designing, engineering, and manufacturing their products from recycled materials domestically, but they also hold a deep sense of pride in treating their workers well and enhancing the daily lives of their customers.

DECKED 3 YEAR LIMITED WARRANTY- LEGAL MUMBO JUMBO

DECKED LLC warrants to the original purchaser of this product that the product will be free from manufacturing defects in workmanship and materials for a period of three (3) years from the date of the original purchase. If within three (3) years from the original date of purchase this product fails due to defect in materials or workmanship, DECKED LLC will replace any defective part at its option.

The original purchaser must contact the DECKED LLC customer service team and provide a description of the defective part, including digital pictures if requested, with the original purchase documentation as validation of warranty coverage or have previously activated their warranty online.

This warranty DOES NOT cover or apply to:

  • Damage to the product due to misuse, mishandling and abuse
  • Products not used in accordance with the manufacturer’s instructions or recommendations
  • Product not assembled or installed according to manufacturer’s instructions
  • Normal wear and tear
  • Undeclared damage to the system during shipping, acts of God. In addition, consequential damage and incidental damages (including lost time) such as damage to persons or property are not covered under this warranty

REGISTER YOUR PRODUCT FOR ANY FUTURE WARRANTY NEEDS AS WELL AS TO BE INFORMED OF PRODUCT IMPROVEMENTS, ISSUES, OR SOLUTIONS SPECIFIC TO YOUR MODEL.

 

 Register your system

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