Winchester Safe Warranty Policy
About the Company:
Winchester Safes, established in 1989, has become an embodiment of the American legend through its commitment to reliability, high security, and providing the best protection for customers. Standing tall with more industry experience than most competitors, this family-valued enterprise focuses on delivering innovative, secure storage solutions nationwide, reflecting the integrity of the prestigious Winchester name.
Winchester Safes is a brand that stands by its promises, offering products designed to withstand the most severe conditions, be it burglary attacks or fires. In the event of any damage to a Winchester Safe, the company offers repair, replacement, or even refunds. Additionally, the company is environmentally conscious, utilizing recycled materials in its products and packaging and adopting a VOC-free powder paint finish that refrains from releasing harmful chemicals into the environment.
LIMITED LIFETIME WARRANTY
We are proud to stand behind our products with the best safe warranty in the industry.
Safes made by Granite Security Products, Inc. (GSP) come with a limited lifetime warranty, beginning on the purchase date, against defects in materials and workmanship. The mechanical or electronic lock is warranted against defects in materials and workmanship for a period of two (2) years from the purchase date. (TS9, TS19, TS12, and TS26 1 year) Proof of purchase is required to obtain service.
GSP may at its discretion, open or repair the damaged safe on location, provided it is located within 100 miles of a skilled safe technician. If the safe is damaged to the extent that it cannot be opened by normal means, then GSP will have the safe opened by a skilled safe technician to retrieve the owner’s belongings. The maximum expense to repair or open a safe is limited to $300.00 USD.
This warranty does not cover neglect, misuse, or abuse. It also does not cover damage caused by tampering with or altering any part of the product (including, but not limited to, removing the safe door). It also does not cover consumables such as batteries for the electronic lock. The safe must not be housed in an enclosed swimming pool area. The safe is to be located in an area that is climate controlled and is to be installed as instructed in the Owner’s Manual.
The Limited Lifetime Warranty can be transferred, for a fee, to subsequent purchasers or owners with prior written consent from GSP.
Certain exclusions to this warranty are safes used in a commercial or industrial environment, water damage of any kind, paint finish, and loss or damage by any means of personal property inside the safe.
GSP provides this warranty in place of all other warranties and assurances whether expressed or implied. GSP accepts no liability for incidental or consequential damage or loss by anyone as a result of using this safe.
To activate this warranty, please fill out the registration card which came with your new safe and return it to the address noted below or Register Online.
Granite Security Products, Inc.
Attn: Warranty Registration
99 Regency Parkway, #207
Mansfield, Texas 76063
The warranty period for defects in materials and workmanship for mechanical or electronic locks
FREE REPLACEMENT GUARANTEE
If the safe is damaged in a burglary attack or fire
PEACE OF MIND FOR YOUR SAFE
At Winchester Safes, we believe giving your word should mean something. So when we tell you our safes are equipped to handle the toughest outlaws and the hottest fires, we proudly stand strong behind those claims. If your Winchester Safe is ever damaged in a fire or burglary attack, at our option, we will repair, replace, or in certain cases refund your purchase price.