Hollon Safe FAQ

About the Company:

Hollon Safe Co., founded in 2008 by seasoned professionals in the safe and lock industry, quickly rose to prominence as America's fastest-growing manufacturer of superior safes. With a mission to provide robust, durable safes that withstand rigorous inspections and testing, the family-owned business offers exceptional value by passing their cost savings from lower overheads onto their customers.

Committed to customer service, Hollon offers free shipping on orders of six or more safes and pledges to boost their dealers' sales through a comprehensive Retail Training Support Program. With personalized service and top-tier products, Hollon stands ready to extend their success to everyone who joins their mission.

 

Hollon Safe Customer Service | Contacts and Resources

Hollon Safe Customer Service Phone number: (888)455-2337
Hollon Safe Technical Support phone number:  (888)455-2337
Hollon Safe website
Hollon Safe Corpus Christi Mailing Address:
227 44th St, Corpus Christi, TX 78405 

Hollon Safes FAQs

Our customers frequently ask us questions related to locks, installation and troubleshooting.  

FAQs on Locks

What happens if I lose my code?

For security reasons, you must go through the company you purchased the safe from. Once we verify the information, we will be able to assist you. This option is not available on all models. On some models, once the code is lost, a locksmith will have to be contacted in order to open the safe.

What happens if I enter the wrong code too many times?

The lock will go into lock-out mode. This normally lasts anywhere from 5-15 minutes, depending on the lock itself. During lock-out mode, you will not be able to do anything to the lock, and you may hear a beeping noise. DO NOT take out the batteries, as this will only start the process over again.

What kind of batteries should I use for my safe?

We recommend Duracell Coppertop batteries.

What is the preset code for my Hollon Safe?

HS Series (Home, Office, and Data Safes) – Preset Code *4560#.
 
Click here for instructions.

FB Series (Fire & Burglary Safes) – Preset Code *1234#.  

Click here for instructions.

IT7000 Depository and Cash box Preset Code – *777777#.

Click here for instructions.

How do I open and use my Hollon Home Safe with an electronic keypad?

How do I open my self Hollon Safe Home Safe with mechanical dial?

FAQs on Installation

How do I bolt down my safe?  

Please, contact a local locksmith or a contractor. You may also call us for FREE, and we will help you find someone in your area, or you can check our dealer locator on this website for the nearest stocking dealer.